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Digital Cable
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  ° Online Program Guide
  ° Set Top Boxes
  ° Order Pay-Per-View
  ° Support

Parental Controls
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Digital Cable TV Support

Where do I call if my cable service is out?
Is CableSuite541 available in my neighborhood?
How many channels are included with Digital Choice Basic?
Will I be able to view the high definition channels without a high definition TV?
Does digital cable require a digital set-top box?
Do set-top boxes cost extra?
Can I purchase premium paks if I don't have digital service?
What happens if I lose or damage a set-top box or remote?
Are there any high definition premium channels?
How do I order PPV (Pay-Per-View) Programming?
How can I block certain channels?

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    Where do I call if my cable service is out?

       » Dial 884 on your Conneaut area phone to report a service outage from Monday through Friday, 8:00AM to 4:30PM

After hours or on holidays, dial 611

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    Is CableSuite541 available in my neighborhood?

       » Click here to see a map of CableSuite541's general service area.

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    How many channels are included with Digital Choice Basic?

       » There are 149 digital channels including 4 high definition channels, and 3 Pay-Per-View channels

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    Will I be able to view the high definition channels without a high definition TV?

       » Yes. If your TV does not support HDTV, you will simply not see the visual benefit of high definition.

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    Does digital cable require a digital set-top box?

       » Yes. Without a set-top box, there would be no way to decode the digital channel information. Click here to see a list of set-top devices that can be leased through CableSuite541 with your cable subscription.

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    Do set-top boxes cost extra?

       » The Digital Choice Basic monthly price includes one standard set-top box with remote. Additional standard and/or higher end set-top boxes are additional per month. Click here to see available set-top models.

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    Can I purchase Premium Paks if I don't have digital service?

       » No. There has to be a digital set-top box in order to decode the digital signal, therefore a subscription to CableSuite541's digital services is required.

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    What happens if I lose or damage a set-top box or remote?

       » You will be required to pay the replacement cost before receiving a new set-top box and/or remote. Set-tops range from $150.00 to $600.00, and remotes are $8.00

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    Are there any high definition premium channels?

       » Yes. Starz HD is available to Cablesuite541 Digital subscribers.

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    How do I order PPV (Pay-Per-View) Programming?

       » You can use your remote to order PPV, but with digital cable you can use your remote.

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    How can I block certain channels?

       » CableSuite541 has parental controls that should help control TV viewing in your home. Click here to see how.

































CableSuite 541
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